PRIVACY POLICY

Last Revised: July 2021

MoxiWorks (“MoxiWorks”, “our”, “we”, or “us”) understands your privacy is important. This Privacy Policy (the “Privacy Policy”) describes how we collect, use, store, process and share your information in relation to your access and use of this website and any other websites operated by MoxiWorks, our mobile applications, and any of our other products or services that link to this Privacy Policy (the “Service”). By visiting, accessing or using the Service, you expressly consent to the collection, use, storage, transfer, processing and disclosure of your information, including personally identifiable information, as described in this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT ACCESS OR USE ANY PART OF THE SERVICE, REGISTER FOR AN ACCOUNT, OR MAKE A PURCHASE.

This Privacy Policy complies with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Privacy Policy. All capitalized terms not defined in this Privacy Policy have the respective meanings set forth in our terms of service located at (“Terms of Service”).

PLEASE BE AWARE THAT MOXIWORKS AND ALL ASSOCIATED SERVICES AND SYSTEMS ARE HOUSED ON SERVERS IN THE UNITED STATES AND CANADA. IF YOU ARE LOCATED OUTSIDE OF THE UNITED STATES OR CANADA, INFORMATION WE COLLECT (INCLUDING COOKIES) ARE PROCESSED AND STORED IN THE UNITED STATES AND CANADA, WHICH MAY NOT OFFER THE SAME LEVEL OF PRIVACY PROTECTION AS THE COUNTRY WHERE YOU RESIDE OR ARE A CITIZEN. BY USING THE SERVICE AND PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER TO AND PROCESSING OF THE INFORMATION IN THE UNITED STATES AND CANADA.

1. INFORMATION COLLECTION

1.1 Summary of Information Collected

As discussed further below, we have collected the following categories of personal information from users in the last twelve (12) months. We obtain these categories of personal information with the methods described herein.

CategoryExamplesCollected?
A. Identifiers.A real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.YES
B. Personal information categories (Cal. Civ. Code § 1798.80(e)).A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.YES
C. Protected classification characteristics.Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, sexual orientation, veteran or military status, genetic information.YES
D. Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.YES
E. Biometric information.Genetic, physiological, behavioral, and biological characteristics, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, sleep, health, or exercise data.NO
F. Internet or network activity.Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.YES
G. Geolocation data.Physical location or movements.YES
H. Sensory data.Audio, electronic, visual, thermal, olfactory, or similar information.YES
I. Professional / employment information.Current or past job history or performance evaluations.NO
J. Non-public education information.Education records directly related to a student maintained by an educational institution (grades, transcripts, student schedules).NO
K. Inferences drawn from other personal information.Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.YES

Personal information under the CCPA does not include publicly available government records or de-identified/aggregated consumer information.

1.2 Descriptions of Information Collected

(a) General. When you use the Service, you can browse without submitting any personally identifiable information about yourself. We will, however, receive and store some non-personally identifiable information about you. Information may be collected when you register on the Services, share or save a property via your account, save preferred searches, correspond with real estate agents, or complete forms.

(b) Account & Login. If you create an account, you will be asked to provide and we may collect certain information, including your email address and password. It is your responsibility to keep your information up to date.

(c) Payments. If you make a payment, we ask for required payment processing information. We use third-party payment processors (Shopify, Braintree) to assist in securely processing your payment information.

(d) Public Content. Information provided for public consumption (such as photos, ratings, reviews, and listing information) is viewable by the public.

(e) Location Information. We may receive generic location (city or neighborhood) or precise geographic location data with your consent to tailor relevant real estate content.

(f) Automatically Collected Information. We collect information automatically via log files, cookies, web beacons, and third-party analytics providers.

(g) Third-Party Analytics. We use analytics providers such as Google Analytics and DoubleClick Cookies to analyze usage, entry/exit pages, device info, and browsing behaviors.

(h) "Do Not Track" Settings. Selection of "Do Not Track" options in browsers may not affect automatic collection via cookies and tracking tools.

Business Purposes for Collecting & Disclosing Personal Information:

  • To fulfill or meet the reason you provided the information.
  • To personalize and develop the Service and real estate offerings.
  • To provide support and respond to customer inquiries.
  • To maintain safety, security, and integrity of our business and assets.
  • To prevent illegal activity, fraud, and abuse.

2. INFORMATION USE

(a) General. We use personally identifiable information to operate, manage, and administer your account and the Service; to provide support; to communicate with you; to monitor Service usage; and to present relevant content and advertising.

(b) Communications. We may send Service-related emails or promotional messages. You can opt out of promotional emails using the opt-out link in any non-service email.

(c) Non-Personally Identifiable & Aggregate Info. We may use non-personally identifiable and aggregate statistical data for any lawful business purpose.

(d) Information Retention. We retain information as long as legally required or allowed for business needs and fraud prevention.

3. INFORMATION DISCLOSURE

3.1 Disclosures of Personal Information

In the preceding twelve (12) months, we have disclosed Identifiers, Customer Records, Protected Characteristics, Commercial Information, and Internet activity for a Business Purpose to service providers, affiliated entities, and analytics providers.

3.2 Affiliated Entities & Service Providers. We disclose information to agents, contractors, and service providers who support our operations.

3.3 Business Partners. Information may be shared with business partners solely as needed to fulfill joint products and services.

3.4 Legal Requirements. We may disclose information as required by law, court orders, or law enforcement.

3.5 Business Transitions. Information may be transferred in connection with mergers, acquisitions, or sales of assets.

4. INFORMATION SECURITY MEASURES

We exercise care in safeguarding transmissions and storing personal information in operating environments not accessible to the general public. However, no data transmission over the internet is 100% secure.

5. CHILDREN’S PRIVACY

The Service is not intended for anyone under 18 years of age. We do not knowingly collect information from children under 13.

6. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right under CCPA to request disclosure of collected personal information or request deletion. MoxiWorks does not sell personal information.

To exercise your rights, contact support via our dedicated line at (888) 447-0733 or submit a request via our online form.

7. CANADIAN RESIDENTS (PIPEDA)

Our privacy practices comply with the fair information principles of PIPEDA. Canadian residents may request access to or correction of personal information by contacting:
MoxiWorks, LLC
1000 Second Avenue, Suite 1300, Seattle, WA 98104
Email: privacy@moxiworks.com

8. NON-U.S. AND NON-CANADIAN RESIDENTS

Information submitted to the Service is transferred to and processed on servers in the United States and Canada. By using the Service, you consent to this transfer.

9. ADDITIONAL RIGHTS FOR EEA RESIDENTS

EEA residents may have additional rights including right of erasure, right to object, right to restrict processing, and data portability.

10–14. GENERAL TERMS & CONTACT

Linked Sites: We are not responsible for third-party websites linked from our Service.

Changes: We reserve the right to update this Privacy Policy at any time.

Questions & Contact: For any questions regarding this Privacy Policy, please email privacy@moxiworks.com.

© Coldwell Banker Real Estate LLC. All Rights Reserved.

Coldwell Banker® Envision • Norma Lopez, REALTOR® • DRE #02165031